Reservation Policy

Appointments

All services are offered by appointment only to ensure personalized care.

Appointments may be scheduled online, by phone, or in person.

Walk-in appointments may be available based on availability.

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Arrival Time

Please arrive 10–15 minutes early for your first appointment to complete any necessary intake forms.

Late arrivals may result in a late cancellation, missed or no-show appointment.

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Cancellations & Rescheduling

We kindly request at least 24 hours’ notice for cancellations or changes.

Less than 24 hours’ notice may result in a 50% charge of the scheduled service.

Missed appointments or no-shows may be charged 100% of the service fee.

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Late Arrivals

Arrivals more than 10 minutes late may need to be rescheduled and may be considered a late cancellation.

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Payment

Payment is due at the time of service.

We accept major credit/debit cards, cash, and approved packages or memberships.

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Packages & Memberships

All packages and memberships are non-refundable and must be used within the designated timeframe.

Transfers may be approved on a case-by-case basis.

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Health Disclosure

Please inform us of any medical conditions, pregnancy, implanted devices, or recent procedures prior to your appointment to ensure safety and appropriate care. See contraindications.

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Right to Refuse Service

Redemptive Wellness Center reserves the right to refuse or discontinue services if they are deemed unsafe or inappropriate.

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